NewsLife FAQs

General

What is NewsLife?

NewsLife is a private, secure company news repository. It has been designed to bring out the best in your staff, share knowledge and information, and keep everyone in the loop.

You can post articles, follow topics and users, and receive instant notifications and customised digests about what is relevant to you. NewsLife is accessible from any modern browser on any device.

All articles are archived and searchable, so knowledge that is shared stays shared. And everything is measurable so you can see what works well.

How will NewsLife benefit my company?

NewsLife helps bring news, knowledge and information out into the open so that all staff can benefit.

NewsLife will help your company...

  • engage staff in reaching company goals
  • improve staff satisfaction and retention
  • onboard new staff quickly
  • generate ideas and discover opportunities
  • avoid duplicated effort
  • understand what kind of news and information is popular with staff
  • share best practices and learn from past experience
  • connect teams who are geographically dispersed

How do I go about introducing my company to NewsLife?

When you sign up for a free trial we will send you a series of guides to help you launch NewsLife internally.

I have a question that’s not listed here. What should I do?

Get in touch with us! Our contact details are:

Pricing

Do you offer any discounted plans?

Yes! We offer a 20% discount on annual plans paid in advance.

Is there a setup fee?

No, set-up is currently included in all plans.

Do I need a credit card to sign up?

You don’t need a credit card to sign up for a trial. At the end of your trial you will need to choose a plan and enter your credit card details.

Can I cancel my account at any time?

Yes. If you ever decide that NewsLife isn't the best company news solution for you, simply cancel your account.

How long are your contracts?

All NewsLife plans are month to month unless you sign up for an annual plan.

What are your bandwidth fees?

All NewsLife plans include unlimited bandwidth for free.

Do I need a web host?

No. All NewsLife plans include secure, unlimited hosting for your company news.

Can we host NewsLife on our own servers (on premises)?

No. We believe we offer you a better service from the cloud.

Usage

I’ve signed up for a trial - where is it?

Your trial can take up to 2 working days to prepare while it is branded according to your company guidelines (we derive these from the site you enter in the sign-up form). As soon as it is ready we will let you know and you will be able to access it at [your-chosen-name].newslife.co.

How do I add users? Do they need to sign up themselves?

As a Site Administrator you will have access to an admin panel where you can add users one at a time, or import them all at once from a .csv file. Or we can do it for you if you prefer - just let us know!

How do I change my notification settings?

You can change which emails you receive, and how often, from the ‘Settings’ tab in the top-right menu when you are signed in to your site. We recommend leaving all notifications on their default settings for the first few weeks of your site being live so that you don’t miss any activity.

Can I export data from my NewsLife site?

Of course! The system is capable of generating up-to-the-minute .zip archives of all your data.